Terms & Conditions

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that RJFitness and Coaching may alter the information on its web site from time to time. RJ Fitness and Coaching shall have no liability arising from the use by any party of the information on this web site. RJ Fitness and Coaching does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. RJ Fitness and Coaching exclude all liability for contamination or damage caused by any virus or electronic transmission.

• All services purchased from RJ Fitness and Coaching must be preceded by the applicant acknowledging, by way of completing a new customer PARQ form, that he/she has no physical limitations preventing him/her from participation.

• All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the activity and acknowledges that these rules and regulations may change from time to time.

• Furthermore, all applicants release RJ Fitness and Coaching, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property.

By way of purchasing your activity you

• Confirm you have no physical limitations preventing you from participation. Consent to exercise under your own risk.

• Agree that any injury incurred before, during or after class is not the responsibility of RJ Fitness and Coaching or any of their team members.

• Confirm that you have approval from your doctor to exercise.

• Understand that all applicants under the age of 18 years must have consent, in written form, from a parent or guardian.

• Agree to abide by the rules and regulations of the activity and acknowledges that these rules and regulations may change from time to time.

• If purchasing packages that require payments to be made in instalments, the applicant agrees to approve such instalments be made by credit card on the dates as predetermined in the services contract.

• Understand that any block bookings for PT of 10 sessions or more will have an expiry date which must be the responsibility of the client to use by.  A block of 10 sessions expires 5 months after the purchase date. 

Privacy & Security Policy

Commitment to Data Security

• Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

• All emails and newsletters from our sites allow you to opt out of further mailings.

• RJ Fitness and Coaching will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.

• By purchasing your session(s), class, membership or package to RJ Fitness and Coaching you are consenting that any images taken in or around the activity can be used for marketing purposes, unless you have stated otherwise.

 

Return / Refund Policy

Classes and workshops (online and face to face)

• Payment for all classes must be received in advance of scheduled activity date to secure your place.

• If you cancel your place on a class or activity, then this is non-refundable and non-transferable.

• Membership is available to stronger for longer at anytime and you can also cancel this at anytime.  Once you have signed up to a months membership this month is non-refundable.  
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• RJ Fitness and Coaching reserves the right to cancel classes and activities at any time. You will always be given notice as early as possible if a cancellation occurs. No refunds will be offered for class cancellation, but instead a future class or activity will be offered.
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Guided walks and bike rides

If you cancel your place on a guided walk/ride, then this place is non-refundable and non-transferable.  

Programmes (4 weeks or more) ONLINE and FACE TO FACE

• Payment for all programmes must be received in advance of the scheduled start date to secure your place.

• If you, for any reason, cancel your space once the programme has started, then the cost of the programme is non-refundable and non-transferable.  

• RJ Fitness and Coaching reserves the right to cancel any sessions at any time. You will always be given notice as early as possible if a cancellation occurs. No refunds will be offered for session cancellation, but instead an alternative arrangement will be issued.

Workshops

• Workshops are non-refundable and payment cannot be exchanged for future workshops of the same nature.

Personal Training and personalised training plans

Personal Training

• If you are unable to make your scheduled time of session and this is known in advance and RJ Fitness and Coaching receives more than 24 hour notice, then it MAY be possible to re-schedule it at a later date and time. 
• If the notification is 24 hours or less, it MAY be possible to make the session up at a later date as a gesture of goodwill on one occasion.  If it happens for a second time, your session will be classed as a late cancellation and cannot be rebooked. Any re-bookings must be made within your allocated expiry date according to your block booking if purchased.
• Additionally, reserved time slots will be lost if payment is not made in a timely manner or the individual does not notify RJ Fitness and Coaching with at least 24 hours notice to reschedule a new time slot. 
• PT can be booked as individual sessions and as blocks of 6 or 10 sessions.  6 PT sessions will have an expiry date of 2 months and PT of 10 sessions or more will have an expiry date which must be the responsibility of the client to use by.  A block of 10 sessions expires 5 months after the purchase date. 

Personalised training plans

• For tailored cycling and running plans, a minimum of 6 weeks must be purchased  and it is up to the individual to ensure that they keep track of this expiry date.